May 13, 2022 1:55 am
Published by Patrick Overall
Two-thirds of retail businesses say improving customer experience (CX) is a high-priority business objective. But are they focusing on the right initiatives? That’s the question posed... View Article
May 10, 2022 8:00 am
Published by Patrick Overall
It’s about speed, prioritization and people, not how many PoCs you can run. Why is there a tendency to think DX is so hard? Part of... View Article
April 19, 2022 8:12 am
Published by Patrick Overall
Guest Post: Richard Clarke, Executive Director, Global Retail at Fujitsu. Retailers are under constant pressure to evolve – and up until now, much of that change... View Article