Chris Wyper, Director of Global Industry Strategy, Retail and E-commerce at Talkdesk, explores how retailers can leverage AI solutions to achieve more personalised CX and stand... View Article
Inditex owned Stradivarius has chosen the Liverpool ONE shopping destination for its debut Liverpool store. Measuring 8,000 square feet, the shop will become the fourth Inditex-owned... View Article
We are all aware of The Great Resignation, but have you ever stopped to think about how it impacts customer service levels and therefore the revenue... View Article
Sustainability is more than just a buzzword. From homewear to actual sustainable homes, fashion to food, making more conscious decisions is something that we are all... View Article
65 billion WhatsApp messages are sent every day. How can you harness this channel to enhance customer loyalty and drive store sales? Join Critizr as they... View Article
Girish has a strong background in developing technology-based solutions designed to maximise business efficiency and reduce operational costs, as well as hands-on experience in developing cutting... View Article
This event is an away day for women in Retail HR leadership to come and reset, refocus and be ‘nurtured’ for a day… with three inspirational... View Article
An analysis of 200 UK retailers has identified Argos, Schuh and Holland & Barrett as leaders of online retail in Ampersand’s 2022 Online Retail Report. Specialist... View Article
A single customer view is the one view to rule them all Rachael Kotadia, Head of Marketing at RedEye, goes into detail explaining the power of... View Article
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