The Retail Bulletin explores retail customer engagement, providing you with the latest news, insights and commentaries on the topic.
Retail customer engagement is a vital factor in the success of any business. It’s essential to create an engaging environment that encourages customers to purchase products and services, while also providing them with an enjoyable shopping experience.
Businesses can achieve this by using tools such as loyalty programs and promotional campaigns that reward customers for their loyalty. Additionally, businesses can use customer feedback to improve their products and services. Providing customers with an incentive to provide feedback, such as discounts or rewards, is also a great way to maximize engagement and increase sales.
By implementing strategies that focus on building relationships and providing value, businesses can create an engaging environment that encourages customers to return again.
Retail Bulletins collection of retail customer engagement news and articles will help you stay abreast with the latest thinking on the topic and support you in creating outstanding customers’ shopping journeys.
Retail is undergoing a ruthless renaissance after a transformation almost two decades long. The e-commerce eruption and pandemic lockdowns, as well as the customers’ inclination to... View Article
With myriad touchpoints in customers’ shopping journeys today, it is imperative that retailers intelligently handle each engagement in a unique way while also ensuring they provide... View Article
Thanks to everyone who managed to join us for our annual CE event on June 15, to our panel experts, and to our sponsors Infinity and... View Article
With more channels than ever, and millions of customer interactions, how do retailers ensure prompt, authentic and premium customer engagement with limited resources? This session will discuss best practice... View Article
During the radical upheaval brought about by Covid-19 retailers have increasingly recognised the value of talking to their customers and using this feedback as a key... View Article
Featuring marketing and customer engagement leaders from a wide range of retail organisations, our annual Future of Customer Engagement event on June 17 offered a comprehensive... View Article
Your customers are changing the rules of engagement, so how can you make it work for both of you, asks Chris Roye, Commercial Director at Astound... View Article
Did you know that two-thirds of a company’s profit relies on effectively engaging customers? Customer engagement isn’t a fluffy marketing term. It’s a strategy proven to... View Article
Customer engagement within retail was undergoing great change, with purpose-led businesses coming to the fore and technology like Artificial Intelligence (AI) having greater impact, and then... View Article
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