Hidden away on a typically non-descript industrial estate in North London, where you take your life into your own hands as you navigate around articulated lorries,... View Article
Artificial intelligence (AI) was the only talk in town when senior retailers and technology providers descended on New York City for the annual Retail’s Big Show,... View Article
Stereotypically we are supposed to love queuing in Britain, which I find very hard to believe. If there is even a fraction of truth in this... View Article
When Majestic recently opened the doors to its latest store in my local area of Crouch End it very much highlighted the renaissance we are seeing... View Article
Despite some serious wobbles during Covid-19 the physical space on high streets and in shopping centres is now fully acknowledged as having incredible value for retailers.... View Article
Life seemed a lot simpler when replacing a light-bulb involved choosing from six variations: 40w, 60w or 100w in either bayonet or screw cap. Nowadays navigating... View Article
It might be a good few years since I interviewed the chairman of Next, David Wolfson, but I can clearly remember the conversation, which related to... View Article
In the early days of e-commerce the senior executives at John Lewis acknowledged that their tardiness at opening physical stores was something of a godsend because... View Article
There’s a great cartoon of a group of Daleks admitting defeat in their objective of conquering the universe because they are unable to navigate a simple... View Article
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