Coveo guest post: Ecommerce personalization has become the north star for customer-centric companies. Why? The reason is simple – personalized digital experiences engender greater emotional engagement by... View Article
The needs of today’s consumer have changed. We want access to anything and everything, and we want it pronto, delivered on time as intended, but more... View Article
Improvement in data quality enables L’Occitane to start building a relationship with a customer from the moment they click the subscribe button. L’Occitane is a global... View Article
Sourcing global socio-demographic information has previously been difficult. Data has been inconsistent and only provided a partial view of international markets and consumers. Experian WorldView provides... View Article
Customer expectations are evolving fast. When interacting with brands, people demand smarter, more connected, more personalised and more seamless experiences, across every single touchpoint. And as... View Article
Data & Innovation – guest post by Experian. Hyper-connectivity, the Internet of Things, artificial intelligence, robotics, neural networks, deep analytics, bitcoin, blockchain and self-learning systems.... View Article
