Latest News: CX
November 16, 2020 11:28 pm
Published by Patrick Overall
[ Webinar ] 2-2.45pm / Wednesday 18 November / Emerging technologies and new CX possibilities for engaging with customers. With the current crisis, how and what... View Article
September 22, 2020 3:32 pm
Published by Patrick Overall
CX encompasses the entirety of interactions that a customer has with your company and its offerings. The benefits of a successful CX strategy are higher customer... View Article
September 9, 2019 1:43 am
Published by Retail Bulletin
TTEC have announced a series Of Customer Experience Events – The CX Tipping Point Featuring Forrester Principal Analyst Ian Jacobs. CX Tipping Point – London... View Article
June 7, 2019 12:56 pm
Published by Retail Bulletin
Over-aggressive fraud strategies fuel false declines, resulting in almost 3% of lost revenue for ecommerce. In the security war, fraudsters work hard to find and exploit... View Article