Latest News: customer experience
May 19, 2020 5:40 am
Published by Patrick Overall
parcelLab, an innovator in post-purchase retail communications, has launched a new whitepaper exploring specifically how Covid-19 is impacting customer experience and offering actionable steps that retailers... View Article
March 27, 2020 11:42 am
Published by Patrick Overall
A must-have for museums, retail stores, trade shows, healthcare, and just about anywhere people gather, a new interactive solution has come to play, literally. The latest... View Article
August 16, 2019 9:11 am
Published by Patrick Overall
Go Instore has announced it will expand its work with HP Inc. to deliver a true omnichannel shopping experience for HP customers in South Africa. The... View Article
January 20, 2020 7:36 am
Published by Angela Beevers
Luxury fashion brand Burberry has announced plans to take its autumn/winter 2020 runway show to Shanghai. Due to take place on 23 April, the show will... View Article
January 20, 2020 7:30 am
Published by Angela Beevers
Ribble Cycles has launched a new in-store digital retail experience called Ribble Live In-Store. It enables Ribble customers from across the globe to interact and view... View Article
November 19, 2019 7:19 am
Published by Angela Beevers
Made.com has opened an apartment above its Amsterdam store to enable it to showcase its product range in the context of a real home. The apartment... View Article
October 4, 2019 6:21 am
Published by Angela Beevers
Superdrug has been celebrating the success of its inaugural customer experience event Superdrug Presents. Over 3,000 customers participated in the event which took place over four... View Article
August 1, 2019 7:20 am
Published by Angela Beevers
Zalando has experienced its strongest ever second quarter for active customer growth with an uplift of 15.2% to 28.3 million. In addition, site visits rose by... View Article
July 22, 2019 7:48 am
Published by Angela Beevers
French Connection has launched a new experience led store in London’s Mayfair shopping district. Situated in a period property on Duke Street, the shop is very... View Article