Latest News: customer experience
October 3, 2024 10:09 am
Published by Natalie Fresen
Bravissimo’s Customer Service Team: Leading the way in exceptional customer Care. Bravissimo, a retailer that’s more than just about lingerie and swimwear, has won the prestigious... View Article
September 19, 2024 11:37 am
Published by Angela Beevers
The Retail Bulletin has announced the establishment of the CX Alliance (CXA) following the recent closure of the Customer Experience Foundation (CXFO). The CXA aims to... View Article
May 17, 2024 7:14 am
Published by Angela Beevers
Currys is to transform 65 of its stores across the UK as it looks to improve the customer experience. The shops will have around 90% of... View Article
April 17, 2024 11:53 am
Published by Natalie Fresen
Retail is undergoing a ruthless renaissance after a transformation almost two decades long. The e-commerce eruption and pandemic lockdowns, as well as the customers’ inclination to... View Article
April 4, 2024 12:12 pm
Published by Patrick Overall
Nespresso Professional partners with small business throughout the UK to provide a high-quality coffee experience.It is no secret that the retail industry has faced tough headwinds... View Article
March 6, 2024 8:53 am
Published by Patrick Overall
Venipak Commerce will offer a new all-in-one service that bridges the gap between sales channels, warehousing, and distribution in the region’s rapidly expanding e-commerce sector. The... View Article
February 19, 2024 3:06 pm
Published by Natalie Fresen
Enter the dynamic world of modern retail, where customer engagement platforms reign supreme as the ultimate catalysts for capturing consumer attention. In a crowded arena where... View Article
February 13, 2024 9:30 am
Published by Natalie Fresen
In the world of retail, staying at the forefront demands a keen adaptation to evolving consumer behaviour. As retailers aspire to meet and exceed customer expectations,... View Article
January 29, 2024 10:39 pm
Published by Patrick Overall
By Lightspeed Retail If you work in retail, you’ve probably heard the term ‘the customer is always right’. We’re not here to say whether that’s explicitly... View Article