The Fragrance Shop launches ‘MY TFS’ membership plans
March 5, 2021 3:12 amThe Fragrance Shop has launched a new membership scheme called ‘My TFS’. The scheme will offer customers a choice of three plans with different annual fees... View Article
Tag Archive: customer engagement
Latest News: customer engagement
Royal Mail at Selfridges launches in London’s Oxford Street
December 9, 2020 7:15 amSelfridges and Royal Mail have come together to launch an immersive experience spanning store and online at Selfridges’ London store. Called ‘Royal Mail at Selfridges’, the... View Article
Evolving customer engagement in a changing world
November 30, 2020 5:50 amCustomer engagement within retail was undergoing great change, with purpose-led businesses coming to the fore and technology like Artificial Intelligence (AI) having greater impact, and then... View Article
Debenhams launches virtual beauty room
November 17, 2020 6:12 amDebenhams has opened a virtual beauty room to enable customers to get expert advice while its department stores are closed in England. The retailer is using... View Article
Webinar today – retail customer engagement
October 7, 2020 10:17 amIf you want to know what’s next for customer engagement, it’s still not too late to join the 100 plus delegates who’ve registered for our free... View Article
Consumer Expectations – Restaurant and Retail Survey Results
November 20, 2019 10:24 amDownload the free report to find out what UK consumers feel about how new technologies are being used in restaurants and non-grocery stores in 2019. The survey... View Article
Burberry launches first online game
October 25, 2019 7:31 amLuxury fashion brand Burberry has launched its first online game as it looks to engage more with younger shoppers.. Called B Bounce, the game sees players... View Article
Superdrug celebrates success of inaugural customer experience event
October 4, 2019 6:21 amSuperdrug has been celebrating the success of its inaugural customer experience event Superdrug Presents. Over 3,000 customers participated in the event which took place over four... View Article
H&M adds H&M Music to digital loyalty programme
September 9, 2019 2:15 amH&M UK has launched a special music partnership as it looks to provide customers with a new benefit within its digital loyalty programme. Working closely with... View Article
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