Enter the dynamic world of modern retail, where customer engagement platforms reign supreme as the ultimate catalysts for capturing consumer attention. In a crowded arena where... View Article
New report ‘The Constrained Consumer’ by Webloyalty and Cebr is released today, the findings examine the pressures faced by senior retail decision makers and consumers –... View Article
Claire’s has launched a new content series with top cultural style influencers as a means of engaging with customers. The move follows news last week that... View Article
The Original Factory Shop has introduced its first ever mobile app as a major upgrade to its loyalty programme. Shoppers who sign up will automatically become... View Article
With more channels than ever, and millions of customer interactions, how do retailers ensure prompt, authentic and premium customer engagement with limited resources? This session will discuss best practice... View Article
The pandemic has reshaped consumer behaviour and magnified the need for retailers to ensure a retail digital transformation strategy is at the heart of their business. ... View Article
Marketing budgets are at their lowest in years, so understanding which activities result in purchases so you can eliminate wasted spend is more important than ever.... View Article
Saks has made its debut on TikTok as looks to find new ways to connect with customers through digital content. The luxury department store said it... View Article
M.Video, which is part of Russian consumer electronics retailer M.Video-Eldorado Group, is rolling out a new app feature that allows customers to request the help of... View Article
