John Lewis Partnership’s chief customer officer has stepped down after nearly three years in the role. Charlotte Lock joined the retailer in March 2022 from Co-op... View Article
Bath & Body Works has appointed Maurice Cooper to the newly created position of chief customer officer. Due to start his new role on 22 May,... View Article
Matalan has appointed Ali Jones to the newly created role of chief customer and omnichannel officer. In her new position, she will initially focus on establishing... View Article
Today, Co-op Group has announced that highly seasoned leader and marketing specialist Kenyatte Nelson will join its Operating Board this month. Nelson is a non-exec director... View Article
Asda has appointed Meg Farren as its chief customer officer. Due to join the business in October, Farren has been working with KFC as chief marketing... View Article
Ted Baker has appointed Jennifer Roebuck to the newly created role of chief customer officer. Currently a non-executive director of Ted Baker, Roebuck will be stepping... View Article
J. Crew Group has appointed Billy May as chief customer officer for the J. Crew brand. May will take up his position on 15 July and... View Article
Lands’ End has appointed Sarah Rasmusen to the newly created position of chief customer officer. Currently working as the company’s senior vice president of ecommerce, Rasmusen... View Article
