This paper explores how artificial intelligence (AI) and machine learning (ML) can be used to assist with, and work alongside humans to get the most value... View Article
To manage the increasing volume of data faced by modern organisations today, Artificial Intelligence technologies (AI) offer a new way to ease the ingestion, enrichment and... View Article
Catch up on what you missed from our annual Omnichannel Futures event. The retail industry is facing unprecedented challenges. Across all sectors and markets, retailers are... View Article
Customer engagement within retail was undergoing great change, with purpose-led businesses coming to the fore and technology like Artificial Intelligence (AI) having greater impact, and then... View Article
With Black Friday this year set to be unlike any other Iain Banks, Group Vice President of TTEC EMEA looks at how Retailers can drive better... View Article
Recent AI, automation, and data management breakthroughs help supply chains of all types sense and respond to real-time conditions, like your body’s nervous system. They can... View Article
Coveo guest post: Ecommerce personalization has become the north star for customer-centric companies. Why? The reason is simple – personalized digital experiences engender greater emotional engagement by... View Article
Artificial intelligence (AI) is no longer a “nice to have” for retailers, but a business essential. Peak work with the likes of ASOS, Footasylum and boohoo,... View Article
To compete and stay relevant in a rapidly changing world, businesses need to embrace the idea of using data and AI for their marketing activities. Download... View Article
