Shetal Bhatt
Shetal Bhatt has been the Head of CRM & Marketing Operations at SSE Energy Solutions since December 2023. Prior to SSE, she was the Senior Director – Digital Customer at Sixt and before that, she was the Head of Digital Marketing with Alshaya based in Kuwait, where she was co-creating and implementing the digital/CRM/loyalty and data strategy for their multiple Retail franchise Brands, ranging from fashion to food and entertainment (inc. Starbucks, Boots, H&M, Pizza Express). Shetal has previously held national and international roles at Engine, Subway, Shell, British American Tobacco and Philips, which involved digital and CRM leadership, data management, and implementing the Martech stacks needed to facilitate the marketing strategies of these organisations. She was the winner of the 2015 Data IQ Award for ‘Data professional – Client’.
