Neil Stapleton
2 January, 2024 | by Retail Bulletin
Neil Stapleton is leading Skipton Building Society’s colleagues to deliver omnichannel experiences for customers – digitally, in branch and through other points of customer contact. Whilst technology plays a leading part, leading colleagues through change is a particular focus of his. Over the course of his 28 year career, Neil has worked in customer experience roles across finance, retail and in the public sector.