Graham Johnston
28 May, 2024 | by Claire Knott
Leading timber expert, Donaldson Group, appointed Graham Johnston as CEO of its Retail and Distribution division in September 2022. Graham joins the Donaldson Group from ASDA where he was senior director of omnichannel customer support, running a large UK and international operation alongside delivering a technology and cultural transformation programme to provide an innovative customer experience for millions of customers, across multiple channels. He also spent a decade at Hutchison 3G UK (Three), where he was most recently head of omnichannel, responsible for the creation, deployment, and delivery of a strategy to provide best-in-class customer experience across online, app, retail, contact centres, and indirect channels.
