How to Develop & Maintain Customer Engagement During the COVID-19 Outbreak
Apps are more important than ever. Join POQ as they discuss how you can focus on customer retention and engagement for the current retail landscape and in preparation for the major sales days.
Hear app commerce experts from Poq, in a webinar using the latest research into how to plan and execute a successful app strategy for the Holiday and Peak Trading Season 2020. Including, how apps will continue to play a major role in shopping experiences in sales throughout the year, from Prime Day to Black Friday.
With the COVID-19 outbreak, shoppers are turning to ecommerce to fulfil their shopping needs and to pass more idle time spent at home. POQ will discuss how retailers need to focus on engaging and retaining their existing loyal customers rather than acquiring new potentially transient one-time purchasers.
Key Details:
- When: March 19 – 3pm London | 10am New York
Speakers: Michael Langguth – COO & Co-Founder, Poq, Sam Rigg – Content Marketer, Poq
Duration: 1 hour
Topic: Holiday Season / Peak Trading 2020
Cost: Free
Sign up for the webinar here.
AGENDA:
- Retail case studies and success stories
- How consumer behaviour changes on the run-up to and during Black Friday & Cyber Monday
- Simple tips to promote product discovery and purchasing behaviour
- Live Q&A
