Webinar: Retail Customer Marketing 2020 – register for next week
July 15 &16 from 10am: As we head into a new functioning normal, this series of webinars will help you create and retain engaged, connected and happy customers in this rapidly changing time.
Learn how leading UK retailers are deploying winning marketing and strategies that are designed to stimulate consumer loyalty and increase wallet share, in this hugely competitive marketplace. Featuring marketing and customer engagement leaders from a wide range of retail organisations, this event offers a comprehensive guide to how to grow your business through improving the experience you deliver to your customers.
If you’re serious about unlocking the full potential of your retail business, don’t miss this unique opportunity to benchmark your people, processes and technology with those leading the way.
Key topics:
- Customer engagement transformation in retail – engage your people and your customers
- Become a trusted partner for customers in their purchasing decisions
- Achieve customer centricity and customer experience excellence
- Gain in-depth customer insight with optimised data and analytics for high-impact CX
- Drive consistent, seamless customer experiences across all touch points and services
- Explore how AI, automation and new technologies are disrupting and changing the landscape of CX
- Get the necessary infrastructure in place to capture data about shopping behaviour
View the full programme here and register for your free place now
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