[ON DEMAND]  Mind the Gap: Why store teams have the answers to your retail challenges

Last week, Critizr were proud to broadcast their webinar titled Mind the Gap: Why store teams have the answers to your retail challenges.

Peter Cross (Retail Consultant) and Jo Causon (CEO from the Institute of Customer Service) candidly shared their thoughts on the current state of play between UK store teams and head offices.

During the discussion, Peter and Jo outlined how a harmonious relationship between store teams and HQ can add real value to the bottom line (with data and statistics to support their observations).

Critizr have now made a video of the webinar available on-demand if you want to watch it (or share it with colleagues).

If you have any feedback, questions or would like a copy of the webinar slides, feel free to contact the Critizr team.

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