USC implements new POS solution in just seven weeks
USC has selected Island Pacific Store, as its new point of sale solution.
Island Pacific Store links to its existing Island Pacific merchandising solution for an all-encompassing and fully-integrated solution complete with full back office functionality. An aggressive roll out is now under way, with pilots running just seven weeks after the decision was made to implement Island Pacific Store.
This project solidifies an 11-year relationship between USC and Island Pacific. The replacement POS solution enables USC to achieve better delivery and management of offers and promotions from its central head office, allowing USC to be more creative and deliver a greater variety of choice to its customers. Complete integration with back office systems reports all results to the business enabling monitoring and intelligent analysis of all store activity. USC will now have flexible real-time reporting across the business on how stores are trading. Further benefits for USC will include centralised refund management, customer loyalty scheme, added security and support.
Island Pacific offered USC a solution that met their specific requirements and their aggressive timelines for replacement. Carole Dillon, merchandise systems manager for USC, comments:
“We are delighted with the can do attitude of Island Pacific, that has enabled us to move so quickly on this implementation. It is great to work with a company where you have complete trust and confidence that deadlines will be met on time and to the standard expected.”
By mid October, following a four-week roll out, Island Pacific Store will be live across the USC estate. USC is benefitting from immediate results and a lowered cost through quick implementation.
Mike Dotson, managing director Europe for Island Pacific, adds: “The USC challenge is being met through a proven functionally rich and stable solution that lends itself to rapid deployment. We believe this will strengthen our long standing relationship with USC as it continues to improve the customer experience.”
