The Customer Xperience Alliance announces new partnership with Teleperformance
The Customer Xperience Alliance (CXA), has today announced its latest partnership with Teleperformance, a renowned global leader in customer experience management.
Through this collaborative agreement, the CXA and its BPO partners aim to drive innovation and excellence in customer experience across various sectors, fostering a culture of continuous improvement and exceptional service delivery.
“We are thrilled to welcome Teleperformance as our newest partner and look forward to the opportunities this collaboration will bring. By working together, we will drive the customer experience agenda forward, creating new possibilities for growth, innovation, and success.” ” said Isobel Rogers, Partnership Director at CXA
Gary Slade, Regional President and CEO, Teleperformance UK, Ireland and Sub-Saharan Africa commented;“We are delighted to be joining The Customer Xperience Alliance (CXA) and this partnership gives Teleperformance a platform to actively participate in discussions, share insights and drive innovations in the industry that will have a lasting impact on the CX landscape. Our partnership with CXA represents a significant step in aligning with like-minded organisations dedicated to changing the perception of CX and the BPO industry as a whole through collaboration, thought leadership, and strategic initiatives. These are both challenging and exciting times in the industry, the shape of which is changing rapidly in both technology advances and consumer behaviours. Our partnership with CXA emphasises Teleperformance’s ongoing mission to push boundaries, enhance customer satisfaction, and set new benchmarks for operational excellence.”
For more information please visit www.cxalliance.org
