CX NEWS
[ Report ] Consumer attitudes to digital receipts 2024
30 October, 2024 | by Patrick Overall
Yocuda’s platform provides retailers with the tools to IDENTIFY & ENGAGE with 100% of their in-store customers and to continue the customer conversation post-purchase driving sales, customer engagement and omnichannel behaviour.
In their latest report, discover key insights from over 1,000 UK consumers as to how they are adopting digital receipts and what this means for the future of retail.
Covered:
- Adoption Trends: how consumers really feel towards digital receipts in 2024, how often they are adopting them and why.
- Sustainability: insight into the shift away from paper for a greener future.
- Consumer Pain Points: the inconvenience of paper receipts and how digital solves problems for both customers and retailers.
- Personalisation: how dynamic tailored receipts enhance the customer experience.
- The Future of Receipts: predictions for the decline of paper and rise of digital within retail receipts.
- Tips and tricks: key takeaways to help you get started with digital receipts now
Download the report here.