New Look keeps staff and business partners in touch
New Look is using Oracle Universal Content Management as the platform for its iLook enterprise social network enabling the international fashion retailer to connect and collaborate with its 27,000 employees and business partners worldwide.
New Look has stores in 15 countries across Europe, Asia and the Middle East, a customer base that extends across 32 countries and is supported by suppliers in 40 countries.
Developed initially in English, French and Flemish with plans to extend to additional languages over time, iLook is supporting New Look’s cultural shift from a UK-centric business to a more complex international business model.
The iLook workspace provides New Look colleagues with access to company intelligence including corporate news, company videos, comprehensive staff directory and policy information, along with an online calendar and a cohesive marketing toolkit held as a central, shared resource for all marketing materials.
Its enterprise social networking capabilities support collaboration between virtual teams and groups over blogs, wikis and forums to help dispersed teams to easily connect and drive best practice through their communication within project and departmental portals, irrespective of time zones.
By extending the collaboration space to its global franchise partners, iLook provides access to sales assets, local messaging, press campaigns and images, along with direct communication with the local stores.
iLook also provides a single source for all administrative forms helping New Look to automate expensive, time-intensive and manual processes.
