Leading customer experience methods for ecommerce
86% of customers are willing to pay more for a better customer experience. Give them what they want.
Exponea is a customer experience and customer data platform that not only boosts e‑commerce growth with AI powered engagement automation, but also helps improve their clients’ culture with better cross‑department collaboration and customer centricity.
New e-book available
Your customers expect an experience on your site. A great experience; an experience that has been personalized for them. Where do you start when making something like that a reality?
Exponea’s new e-book will take you through the early stages of improving the customer experience on your site, followed by specific personalization strategies to start using, and a comparison of different product recommendation models so you can pick the best one for your business.
What are some of the highlights?
- An explanation of conversion funnels and how to analyze them effectively
- 14 specific personalization strategies, along with macro‑level personalization plan
- An in‑depth look at different product recommendation use cases
Download the e-book here
