RETAIL SOLUTIONS UK NEWS
In the hot seat with Lorraine Angus, Head of Customer Operations UK, Merchant Services, Worldline
14 July, 2023 | by Karen Howard
Take a look at the ninth instalment of our “In the Hot Seat” series, featuring Lorraine Angus, Head of Customer Operations UK, Merchant Services. In this episode they look at how ‘always online’ customer expectations have shaped our customer operations strategies, the need for strong communication, and the importance of objectives.
