RETAIL SOLUTIONS UK NEWS
Acquire more loyal customers in 2021
17 December, 2020 | by Patrick Overall
Whether you want to increase repeat purchases, acquire new customers, boost AOV (or all three) in 2021, your existing customers can help achieve it.
Our friends at Mention Me have released a series of guides this year that reveal how. Download your free copies now.
How to run a customer retention programme
This guide presents the essential information for turning one-off transactions into happy lifetime customers.
It includes practical tips on:
- Making customer retention a business priority
- How to engage customers (featuring real brand examples)
- Growing a loyal customer base that returns often, spends more and recommends your brand to others.
Download it here.
How to run a refer-a-friend programme
This guide presents the essential information for getting your referral programme up and running.
It includes practical tips on:
- Building your business case for referral
- Key promotional touchpoints and sharing options
- Tailoring incentives to your target demographics
- Achieving long-term referral success.
Download it here.