[ EVENT ] Digital Transformation II – June 30
The competitive advantage a solid digital transformation strategy gives retail organisations has never been as obvious than over the last year. The acceleration for retailers is still moving at break neck speed. Join us to hear from the retailers doing well and our vendor partners that have demonstrable case studies that will show you the step changes which will have an immediate and positive impact to your business.
09:30 – 10:15 Webinar Keynote Fireside Chat: Preparing for future digital brand realities:
What solutions can help with becoming an agile digital organisation with the customer centric approach? Our expert panel of speakers discuss and share candidly their own experiences in: Growing digital growth revenue across all brands, Improving your digital channels through brand awareness, Refining your digital data to better serve your customers
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11.00 – 12.00 Webinar Session No 1: Digital technology innovations – enhancing the online experience:
What is the key tech online that experts see going forwards and what will be popular beyond the pandemic? This session will analyse the newest technologies in the sector that are driving eCommerce retail growth and discuss where the sector is headed in the coming year.
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13.00 – 14.00 Webinar Session No 2: eCommerce innovation – how to WOW at first glance online:
The biggest challenge for many retailers was the shift to a primarily eCommerce platform, particularly during the initial lockdown period. Crucially, for businesses concerned with digital transformation, these selling platforms are simple and easy to use, with no need to multiply back-end costs, complexity, or admin. How can retailers provide customers with the best possible experience to encourage conversion with an online experience that shows them what they really want and more!
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14:30 – 15:30 Webinar Session No 3: Invigorating physical store sales post lockdown – digital instore transformation:
Retailers are now seeking new ways to bring sales that have shifted online back into stores by blending the online shopping experience with physical shops. This webinar will evaluate the impact of digital technology is having to get shoppers back in-store and spending once isolation ends.
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16:00 – 16:45 Webinar Session No 4: Leveraging data to deliver a digital personalised customer experience:
Whilst most organisations are striving to offer a terrific customer experience, only 7% currently do. This session will share exclusive research that re-enforces the importance of building trust with customers and the importance of long term relationships, not just an opportunity to sell more stuff!
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Register here.