CX NEWS
[ REPORT ] Are resignations impacting your customer service?
17 March, 2022 | by Patrick Overall
We are all aware of The Great Resignation, but have you ever stopped to think about how it impacts customer service levels and therefore the revenue of the business?
Quinyx – the world leading AI-powered workforce management solutions to enterprise sized companies – has a firm belief that if you have a happy workforce then your business will thrive, and that being both employee and customer focused will bring success.
Their latest research looks at some statistics that explain some of the common reasons behind increasing resignations, and the process you could put in place to slow them down.
It’s a five minute read that we hope you will get something from.
Click here to read the report.