Customer service has run out of excuses
August 31, 2021 8:25 amGuest post: John Crossan, VP & General Manager, Europe, Freshworks Customers have been patient with their favourite retailers the last year, but that patience could be... View Article
Guest post: John Crossan, VP & General Manager, Europe, Freshworks Customers have been patient with their favourite retailers the last year, but that patience could be... View Article
Attribution can seem like a daunting topic, even more the most experienced marketers. And getting it right is hard. So, whether you’re just getting started or... View Article
The 1984 sci-fi thriller The Terminator presented us with an epic battle between humankind and smart machines. For those who aren’t familiar with the pop-culture reference,... View Article
A nationwide competition to celebrate the pride and commitment of people working in physical stores during Covid has announced its overall winner today (23rd August): The... View Article
Retail marketers strive for the holy grail of securing long lasting customer loyalty – but what does loyalty look like in 2021? In this webinar we’ll... View Article
Strategies to help you implement a smart picking, packing & delivery process; automate your online selling process & effectively monitor and analyse your date and your... View Article
Pre-register to be the first one to get the inside scoop from the top L&D experts. Join our exclusive Learning at Large Knowledge Hub! You’ve just... View Article
Preparing for the busy holiday season may not be ideal when we’re in the middle of summer. But as a retail brand, planning ahead and having... View Article
The biggest retail event of the year is the perfect opportunity to acquire new customers, engage existing ones and beat your KPIs. But not every retailer... View Article
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