Lidl Increased basket size and customer retention. Here’s how they did it. When Lidl personalized their delivery to build loyalty, they saw an 85% increase in traffic.... View Article
The events of the last year have altered almost every aspect of online retail leading to a dramatic shift in consumer expectation. In their latest report,... View Article
“We know that the business case to attend a show now has to be more compelling than ever. That’s why we’ve worked closely with our industry... View Article
David Ripert, CEO and co-founder of Poplar Studio and Chapter President of the UK VR/AR Association. Retail stores are bouncing back following a tormentous year due... View Article
Global retail holiday forecast: Despite staffing shortages, supply chain disruptions, and other pandemic-related setbacks, retailers are striving to meet demand and customers’ high expectations for personalised... View Article
The Chat Shop, the leading premium full-service conversational agency, has today launched its Partnership Program. Allowing brands to join their conversational ecosystem that offers solutions to... View Article
In this new video interview , the #CXRetail team’s very own Robyn Chanter caught up with Richard Cotter, best-selling author and #retail guru who has built a reputation for the rapid turnaround, transformation... View Article
After 20 years of delivering transformation advice and outcomes for Retail and B2C customers, PMC has today announced that Danny Rappaport will join the PMC operating... View Article
Where are European retailers planning to invest to ensure bricks and mortar survival? What digital solutions are being prioritised by brands to build business and gain... View Article
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