Fresh from securing 63 medals at Tokyo 2020 this summer, Team GB will present the opening day keynote at Brand Licensing Europe in November when British... View Article
What’s the most important factor in a successful digital transformation? While technology and customer experience both play important roles, it’s the people within your retail organisation... View Article
Lidl Increased basket size and customer retention. Here’s how they did it. When Lidl personalized their delivery to build loyalty, they saw an 85% increase in traffic.... View Article
The events of the last year have altered almost every aspect of online retail leading to a dramatic shift in consumer expectation. In their latest report,... View Article
“We know that the business case to attend a show now has to be more compelling than ever. That’s why we’ve worked closely with our industry... View Article
David Ripert, CEO and co-founder of Poplar Studio and Chapter President of the UK VR/AR Association. Retail stores are bouncing back following a tormentous year due... View Article
Global retail holiday forecast: Despite staffing shortages, supply chain disruptions, and other pandemic-related setbacks, retailers are striving to meet demand and customers’ high expectations for personalised... View Article
The Chat Shop, the leading premium full-service conversational agency, has today launched its Partnership Program. Allowing brands to join their conversational ecosystem that offers solutions to... View Article
In this new video interview , the #CXRetail team’s very own Robyn Chanter caught up with Richard Cotter, best-selling author and #retail guru who has built a reputation for the rapid turnaround, transformation... View Article
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