[ REPORT ] Are resignations impacting your customer service?
March 17, 2022 8:23 amWe are all aware of The Great Resignation, but have you ever stopped to think about how it impacts customer service levels and therefore the revenue... View Article
Retail Solutions UK News
[ WEBINAR ] WhatsApp-ening in Retail?
March 15, 2022 11:17 pm65 billion WhatsApp messages are sent every day. How can you harness this channel to enhance customer loyalty and drive store sales? Join Critizr as they... View Article
[ EVENT ] Retail Women in Leadership 2022
March 14, 2022 10:08 amThis event is an away day for women in Retail HR leadership to come and reset, refocus and be ‘nurtured’ for a day… with three inspirational... View Article
Argos, Schuh and Holland & Barrett reign as leaders in online retail in the latest report from Ampersand
March 14, 2022 6:00 amAn analysis of 200 UK retailers has identified Argos, Schuh and Holland & Barrett as leaders of online retail in Ampersand’s 2022 Online Retail Report. Specialist... View Article
[ VIDEO ] Why you need a single customer view
March 10, 2022 7:53 amA single customer view is the one view to rule them all Rachael Kotadia, Head of Marketing at RedEye, goes into detail explaining the power of... View Article
Trust issues: from Covid to Ukraine, it’s important to know the Retail Trust is here for you right now
March 9, 2022 6:04 amGuest Post: By Chris Brook-Carter, chief executive, the Retail Trust. As COVID restrictions end in England and we appear to be emerging from a pandemic that... View Article
[ WEBINAR ] TODAY: State of Operations Experience Management 2022: learnings from leading brands worldwide
March 8, 2022 8:36 amparcelLab, the leading Operations Experience Management platform, is offering exclusive first access to their latest analysis of the UK’s top 200 online retailers at a webinar... View Article
Visual AI Emerges as key technology empowering brands to win over shoppers
March 8, 2022 8:17 amNadav Kadosh, VP Product, Syte In our latest interview, Syte VP Product Nadav Kadosh shares insight into how visual AI is changing the face of customer... View Article
Inclusive live commerce: engaging live agents to move beyond captioning
March 7, 2022 10:37 amDragorad Knezi, CEO and co-founder, eyezon The inclusive shopping market may just be the largest untapped opportunity in the ecommerce world today. By one estimate, it... View Article
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