Research released today by the CCMA (Call Centre Management Association) highlights the difficulty faced by multilingual contact centres in recruiting advisors who can multiskill in local... View Article
With the commerce space becoming increasingly complex and the proliferation of channels tying up marketing teams in unnecessary manual work on product data feeds, getting more... View Article
Combined Company Promises the Most Powerful Growth Platform for omnichannel Sellers Worldwide London, United Kingdom, and Louisville, Kentucky, September 1, 2022 — Linnworks, a leading ecommerce... View Article
Not too long ago, the success of a retail business depended heavily on a customer experience produced solely by a store’s physical features and touchpoints. The... View Article
Worldline (Euronext: WLN), a global leader in payments services, and JD Sports Group, the British sports-fashion retail company, have strengthened their existing strategic relationship by integrating... View Article
With the cost of living crisis biting, spend is being scrutinised by both consumers and the brands vying for their business. Over half (59%) of consumers... View Article
Founder of Funding Options, Conrad Ford once said, “Decisions are only as good as the information they’re based on.” This statement couldn’t ring truer for eCommerce... View Article
Commercial leaders, engineers and data scientists under one roof. Join Peak at Depot Mayfield, Manchester on 6 October. Best known as the home of Manchester’s iconic... View Article
by Chris Brook-Carter, chief executive of the Retail Trust I’m proud to have worked in retail for over 20 years. And during all that time, what’s... View Article
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