Guest post – Louise Roches, Director of Customer Solutions at Quantanite. Digital retail subscription services face several customer experience (CX) challenges, including customer acquisition and retention,... View Article
Simpler’s innovative one click checkout brings a game-changing online shopping experience, enabling a quick and hassle-free way to buy that increases customer satisfaction and conversion rates.... View Article
Expert View: Andrew Hall, Chief Commercial Officer at Quantanite I recently wrote an article here about the AI-powered chatbot ChatGPT. I noticed that the MyCustomer editorial... View Article
The hype surrounding ChatGPT started with a murmour at the end of 2021, before building into a crescendo last December when Open AI finally released a... View Article
Join us for this exclusive webinar on Wednesday 22nd February at 3pm GMT with Guest Speaker Emily Pfeiffer, OMS Principal Analyst at Forrester and Romulus Grigoras,... View Article
Fashion retailer New Look has partnered with parcelLab to enhance the post-purchase experiences for its online customers. The partnership will enable New Look to provide proactive... View Article
The definitive guide to enterprise marketplace success, as told by the leading organizations that exemplify them. Enterprise marketplaces are the largest and fastest-growing drivers of eCommerce... View Article
Leverage key digital trends in manufacturing to drive profits and grow your business Manufacturing sales will never be the same. The pandemic upped B2B consumer expectations and... View Article
One click checkout, as the name suggests, requires one simple click to buy stuff online. You land on a website, see a product you like and... View Article
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