Coming to Shoptalk Europe can be as easy as child’s play!
February 27, 2023 7:32 amWe know how hard it is to juggle work and be the best parent you can be. That’s why this year for the first time ever... View Article
Retail Solutions UK News
Navigating CX challenges in the booming digital retail subscription services market
February 26, 2023 8:12 amGuest post – Louise Roches, Director of Customer Solutions at Quantanite. Digital retail subscription services face several customer experience (CX) challenges, including customer acquisition and retention,... View Article
Simpler checkout launches in the UK to revolutionise customer experience for online shoppers
February 22, 2023 8:08 amSimpler’s innovative one click checkout brings a game-changing online shopping experience, enabling a quick and hassle-free way to buy that increases customer satisfaction and conversion rates.... View Article
With ChatGPT, The Digital CX Revolution Is Now Accelerating Faster Than Ever
February 17, 2023 12:24 pmExpert View: Andrew Hall, Chief Commercial Officer at Quantanite I recently wrote an article here about the AI-powered chatbot ChatGPT. I noticed that the MyCustomer editorial... View Article
ChatGPT for Customer Service – what is it and why should you care?
February 16, 2023 5:00 amThe hype surrounding ChatGPT started with a murmour at the end of 2021, before building into a crescendo last December when Open AI finally released a... View Article
EXCLUSIVE WEBINAR FEATURING FORRESTER How can retailers protect their bottom line and the planet?
February 15, 2023 3:51 pmJoin us for this exclusive webinar on Wednesday 22nd February at 3pm GMT with Guest Speaker Emily Pfeiffer, OMS Principal Analyst at Forrester and Romulus Grigoras,... View Article
New look focusses on customer experience with new parcellab platform
February 15, 2023 2:30 pmFashion retailer New Look has partnered with parcelLab to enhance the post-purchase experiences for its online customers. The partnership will enable New Look to provide proactive... View Article
[ eBook ] 11 Essential Best Practices from Leading Enterprise Marketplaces
February 15, 2023 10:44 amThe definitive guide to enterprise marketplace success, as told by the leading organizations that exemplify them. Enterprise marketplaces are the largest and fastest-growing drivers of eCommerce... View Article
[ ebook ] A new era of opportunity in manufacturing
February 15, 2023 8:24 amLeverage key digital trends in manufacturing to drive profits and grow your business Manufacturing sales will never be the same. The pandemic upped B2B consumer expectations and... View Article
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