There’s no doubt that retailers’ planning and target-setting for 2024 is well underway, but sometimes, it’s worth taking a step back to examine the metrics that... View Article
Transform your customer lifecycle with predictive analytics! The use of predictive analytics is becoming a marketer’s secret weapon. Those marketers are working smarter, not harder… Being... View Article
Luca has over 20 years’ experience in retail, ecommerce, and payments, and comes from Mirakl, a French cloud-based e-commerce software company providing online marketplace software to retailers. He also... View Article
Planet, a global software, payment, and technology solutions firm, today announced the findings from its latest shopper sentiment poll of over 7,500 consumers across 19 nations.... View Article
Customer satisfaction continues to be one of retail’s hottest topics. It’s the subject of so much discussion and debate simply because of the seismic impact it... View Article
John Lewis & Partners has entered a five-year contract with Scottish headquartered Ascensos, which will provide the retailer’s shoppers with access to flexible, customer-focused, and experienced... View Article
While the primary function of a POS system is to process a transaction, an efficient solution is actually capable of so much more. A POS system... View Article
Did you know that 65% of a company’s sales are found to come from returning customers? And, also, that increasing customer retention rates by as little... View Article
Retailers – be they small local shops, online sellers, or top global brands – generate, transfer, and store more data than ever before, ranging from customer... View Article
THE NEXT EVENT
