International companies and their agencies fail to embrace mobile as a means of engaging customers Companies are missing opportunities to engage through mobile channel and to... View Article
Wellworths, a general merchandise store based in Dorchester, has selected Episys, to supply and implement its Immediate Impact solution to help the store produce effective, low... View Article
Page views from mobile phones for bestbuy.com, walmart.com, argos.co.uk and other retailers up dramatically during holiday shopping season kick off Confirming a holiday rush to the... View Article
IT innovations and the fear of the increased cost and resourcing implications they bring are a recognised barrier to retail change. By Steve Dillon Anyone who... View Article
Torex partners with Phoenix IT Services to provide superior hardware support and hardware project services to UK Retail, Hospitality and Convenience sectors Torex is partnering with... View Article
Poundstretcher has chosen Vodat International to provide its MPLS (multi protocol label switching) network solution across its 335 stores in a three-year deal, which will help... View Article
Boots Opticians is expanding its Customer Care Measure (CCM) programme with Empathica across the newly merged business with Dollond & Aitchison (D&A). The CCM programme will... View Article
Veedesk brings face-to-face customer service to websites. Using broadcast-quality equipment, the veedesk allows retailers to talk to customers, using real-time live video, whilst they are browsing... View Article
Most people, when thinking of e-commerce, believe that the major contributor to loss (whether it is of revenue, customers or reputation) is fraud. By Michael Norton... View Article
