Zizzi gets a taste for customer feedback
May 10, 2011 1:48 pmThe Italian restaurant chain with 115 locations in the UK, is focusing on getting closer to its customers with the introduction of a customer experience management... View Article
Retail Solutions UK News
Worldpay introduces secure voice transaction technology
May 10, 2011 12:47 pmWorldPay, the ecommerce payments processor, is to offer secure voice transactions technology to customers. The technology, provided by Semafone, will help retailers taking orders by phone... View Article
OmniPerception named Cool Vendor in Retail for its facial surveillance technology
May 9, 2011 11:45 amFacial surveillance technology pioneered by OmniPerception has been identified as an example of an ’emerging innovation’. OmniPerception has been named as a Cool Vendor in Retail... View Article
TUI UK to measure customer satisfaction on websites
May 4, 2011 12:22 pmLeisure travel company TUI Travel UK & Ireland (TUI UK), part of TUI Travel plc, has announced plans to measure customer satisfaction on two of its... View Article
Whittard rolls out new web access technology
May 4, 2011 12:17 pmWhittard, the specialist tea, coffee and gifts retailer, is rolling out new point of sale and retail management software to its 80 UK stores. The retailer... View Article
Ex AdMob VP joins Eagle Eye Solutions
May 4, 2011 11:24 amMobile voucher and redemption technology provider Eagle Eye Solutions has appointed veteran mobile marketing expert, Russell Buckley, as Chief Marketing Officer. Buckley has been working in mobile... View Article
BRC says mobile shopping searches have trebled
April 26, 2011 9:36 amFigures published by the British Retail Consortium (BRC) and Google show that in the first quarter of 2011 total retail search volumes grew by 29% compared... View Article
Restaurant chain finds recipe for customer advocacy
April 26, 2011 8:30 amPing Pong, a chain of Dim Sum restaurants, is focusing on delivering an exceptional customer experience and developing staff morale by employing a customer experience management... View Article
Co-operative Group switches 3000 stores to WebWay signalling
April 21, 2011 2:06 pmWebWay provides 3 revolutionary security products in one device for use in domestic, business, public sector and national retail risks. The first product is a secure... View Article
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