Customer experience in 2016
January 5, 2016 4:06 pmWhat is the focus on for customers in 2016. Commentary by Matt Sims Teleperformance. Subjects/trends that will shape 2016: It never fails to surprise me just... View Article
Retail Solutions UK News
Will retail brands use more immersion in 2016?
December 31, 2015 1:06 pmBy Liz Parry, Strategic Account Director at Teleperformance UK. Nesta, the National Endowment for Science, Technology, and the Arts, is an independent charity working to improve... View Article
Marimekko, international fashion retailer, managing a complex, global, multichannel supply chain
December 14, 2015 10:12 amHere we look at how Marimekko was helped in managing a complex, global, multichannel fashion supply chain. By Angela Beevers. Modern systems can do all the... View Article
GS1 SmartSearch: delivering more sales with structured product data
November 30, 2015 8:16 amRetailers can now communicate richer product descriptions directly to search engines. David Smith, Head of Digital, GS1 UK Today, 50% of shopping journeys start online –... View Article
Digital disruption in the customer xperience
November 24, 2015 11:58 amby Commentary by Alistair Niederer CEO Teleperformance I have recently been blogging about a few of my expectations for the forthcoming Engage Customer summit this week... View Article
RELEX Solutions assists fashion retailers with successful planning and allocation management
November 19, 2015 1:43 pmRELEX creates four steps for effective decision making in in-season management RELEX Solutions, Europe’s fastest growing supply chain solution provider, announces its planning and allocation management... View Article
Are disruptive companies more customer-centric?
November 5, 2015 12:36 pmDisruptive companies change industries. Commentry by Eric Dupuy President Business Development EMEA at Teleperformance Disruptive companies arrive with new ideas and better ways to deliver service to... View Article
New fulfilment facility opens as DKF continues to grow
November 2, 2015 11:49 amDK Fulfilment Ltd (DKF) the e-commerce order fulfilment specialist, has opened a 165,000 sq ft dedicated fulfilment facility in Coventry. New fulfilment facility opens as DKF... View Article
CROWD offers Retailers free shopper metrics for Christmas period.
November 2, 2015 11:43 amSmart Wi-Fi and customer analytics specialist say proof is in the pudding. With many retailers developing their omnichannel strategy for 2016 and beyond there is no... View Article
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