Not only do today’s shoppers expect a great service experience, they want it to be integrated and harmonised across channels. According to recent research by Manhattan... View Article
VoiceSage’s John Duffy shows how creating strong personalised connections with customers is helping brands better realise their goals UK organisations are getting much more personal in... View Article
The latest update to HTK’s Horizon Loyalty Hub enables brands to encourage and reward an unlimited range of customer behaviours Ipswich, UK – 05 April 2017... View Article
The global cash management solution manufacturer has appointed Mike Doyle to the position of European sales director where he will oversee European sales activities as APG... View Article
The Al Mana Group acquired the international franchise business and BHS brand and launched its new website at the end of September. The relaunched site set... View Article
As companies grow, they continually find themselves face-to-face with challenges that they need to overcome. By Dax Dasilva, founder and chief executive of Lightspeed. Twelve years... View Article
Combined business will have a unique, comprehensive B2B payments solution offering. Global business-to-business payment solutions provider and virtual card specialist Optal, today announced the acquisition of... View Article
Futura Retail Solutions, whose customers include Cath Kidston and Oliver Bonas, will showcase a brand new real-time, points-based, loyalty card system at RBTE 2017. Designed to... View Article
8 out of 10 online shoppers vow not to go back to a retailer if they have a bad experience returning items Retailers who fail to... View Article
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