As part of our “Future of Retail” supplement series, Natalie Bruins – Head of Marketing at K3 Retail – discusses the future of Omnichannel and the... View Article
Online fast fashion retailer In the Style is today launching a referral marketing campaign powered by Mention Me, as part of a wider customer acquisition drive.... View Article
We’re witnessing a revolution in customer service. Customer convenience is becoming a brand distinguisher, and bots are playing a key role. According to Salesforce, 81% of... View Article
As the lines between retail channels become increasingly blurred, an omnichannel approach is quickly becoming a necessity for retailers who want to ensure they retain their... View Article
What happens if a prospective client ‘Googles’ your promoted service or a location name and neither are found? What if there’s an incorrect phone number, or... View Article
The customer experience industry is evolving, and with it, a need to evolve the approach to helping organisations protect their brands, delight customers and make more... View Article
You can’t increase profitability without knowing your customers inside and out. Shoppertrak have released their latest retail research: European Shopper Trends Report 2017 – Q4. Bringing... View Article
PCAP touch technology, HDMI connectivity, expanded screen sizes and a new design in both standard and healthcare-grade models Elo, a leading global supplier of touchscreen computing... View Article
The world of retail is constantly changing, and perhaps nowhere is this truer than online. Brand equity can no longer be bought, as customers are now... View Article
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