Humans are visual creatures. In fact, of all the information transmitted to our brains, 90% is visual. Our brains process images 60,000 times faster than text,... View Article
As part of our “Future of Retail” supplement series, Myles Dawson – UK country manager at Adyen – discusses the importance of harnessing omnichannel data and... View Article
As part of our “Future of Retail” supplement series, Natalie Bruins – Head of Marketing at K3 Retail – discusses the future of Omnichannel and the... View Article
Online fast fashion retailer In the Style is today launching a referral marketing campaign powered by Mention Me, as part of a wider customer acquisition drive.... View Article
We’re witnessing a revolution in customer service. Customer convenience is becoming a brand distinguisher, and bots are playing a key role. According to Salesforce, 81% of... View Article
As the lines between retail channels become increasingly blurred, an omnichannel approach is quickly becoming a necessity for retailers who want to ensure they retain their... View Article
What happens if a prospective client ‘Googles’ your promoted service or a location name and neither are found? What if there’s an incorrect phone number, or... View Article
The customer experience industry is evolving, and with it, a need to evolve the approach to helping organisations protect their brands, delight customers and make more... View Article
You can’t increase profitability without knowing your customers inside and out. Shoppertrak have released their latest retail research: European Shopper Trends Report 2017 – Q4. Bringing... View Article
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