EVENTS: FIX THE DINOSAUR ROUNDTABLE 2018
September 21, 2018 9:10 amAre your core customer service values locked inside your IBM I and HP? Date: 19 October Time: 8.30am to 11am Venue: The Hallam Conference Centre 44... View Article
Retail Solutions UK News
Zendesk guide: A Retailer’s Guide to Getting Omnichannel Customer Service Right
September 19, 2018 8:50 amRetail and omnichannel customer service With consumers shopping in more channels than ever, retailers have been forced to evolve. It’s all about aligning your business to... View Article
Tranxactor Thought Leadership: Great Instore Experiences to Learn From
September 18, 2018 1:58 pmRetailers must create a positive environment to offer something different to their competitors. Whether it’s excellent customer service, an inviting shopping atmosphere, cutting-edge in-store technology or... View Article
Want to find out how your customers use reviews?
September 18, 2018 9:00 amWe may not really think about it, but online reviews play a big part in our everyday lives… From deciding on where to eat, to choosing... View Article
Q&A: David Turner, senior director at Oracle NetSuite and 2019 Omnichannel Futures sponsor
September 17, 2018 10:21 amNetSuite created the world’s first cloud-based business system, designed for retailers and other organisations of any size WHAT DOES YOUR COMPANY DO? NetSuite created the world’s... View Article
Forrester Report: Assess customer service capabilities to pinpoint opportunities for better service
September 13, 2018 4:17 amDelivering an excellent customer experience is necessary; believing it to be nonessential is to fall behind. 73% of customer service leaders say that improving CX is... View Article
Acquiring.com announces Strategic International Partnership with Danish fintech company TrendPay Ap
September 13, 2018 12:00 amAquiring.com, has signed a long-term partnership with TrendPay ApS, a fresh Danish fintech company with management experience spanning more than 27 years in the payment industry.... View Article
Q&A: Retail consultant, Elaine Scott, discusses the new Cybertill consumer research
September 11, 2018 9:52 pmThe needs of parents whilst shopping can be vastly different to any other demographic. What can retailers do to to accommodate this? The latest consumer research... View Article
Calabrio White Paper: Are You Listening? The Truth About What Customers Want in a Digital World
September 5, 2018 1:00 amLearn from 3,000 consumers in the U.K. and U.S. about the customer experience and what motivates customer loyalty. New Research on How Technology Affects Customer Loyalty... View Article
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