Trust: The Future of Business
July 18, 2019 1:40 pmCreate ways to reconnect with lost customers. Trust is essential, because of the personal nature of how we interact with firms, and because it is a... View Article
Retail Solutions UK News
Are You a Voice-of-the-Customer Superhero?
July 15, 2019 5:53 amFrom the increase in e-commerce and mobile shopping, to the explosion of omnichannel, retailers face declining customer loyalty in a competitive market space—making the customer experience... View Article
How successful retailers build resilience in tough times
July 13, 2019 10:26 amGuest content by Eleanor Winn, Director, Digital Sourcing, ISG. It comes as no surprise to me to read that while retail sales continue to grow, retailers... View Article
Why luxury retail must be personal and global
July 10, 2019 6:19 amGlobal luxury shoppers today expect a frictionless, personalized service. Retailers and brands with global retail management and POS systems can provide a consolidated view of operations... View Article
Episerver Releases Consumer Survey Results Highlighting Cross-Channel Preferences and Personalization
July 6, 2019 3:41 amThe number of consumers indicating they conduct research with voice-assisted devices such as Amazon Echo and Google Home has increased 83 percent year over year according... View Article
Fast and Frictionless: Shopper’s top tech picks provide speed and simplicity in-store
June 26, 2019 8:11 am55% of consumers said they’d rather shop elsewhere if free Wi-Fi wasn’t available. 56% of shoppers say difficult-to-use self-service devices will cause them to abandon their... View Article
False Declines: The Silent Revenue Killer
June 25, 2019 5:06 amWhile online businesses are effective at gauging the effects of CNP fraud on their bottom line, it’s much harder to measure the financial impact of turning... View Article
Learn the metrics that matter, and how to apply them to your company to increase conversions and revenue.
June 19, 2019 4:55 amThe Formula for E-Commerce Success Revealed Exponea is a customer experience and customer data platform that not only boosts e‑commerce growth with AI powered engagement automation,... View Article
What Consumers Want in 2019
June 18, 2019 5:15 amRiskified’s Consumer Survey Revealed:While it’s never been easier to be a consumer, it’s never been harder to be a merchant. To help decode the complex eCommerce... View Article
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