SURVEY – How Are You Using Customer Lifetime Value?
July 29, 2019 4:09 amShare your thoughts for a chance to win a £25 Amazon gift card. Dating back over 30 years, customer lifetime value is a popular metric... View Article
Retail Solutions UK News
The Ultimate Guide to E‑Commerce Personalisation
July 23, 2019 1:07 amEmbrace personalisation in the right way without coming off as too intrusive and tear down the walls standing in the way of a customer’s purchase. Exponea... View Article
Overcoming Payment Declines – Fighting the $340B Problem
July 22, 2019 1:03 amPayment Declines Are Hurting Your Business. Most merchants aren’t aware that 1 in every 10 eCommerce dollars is declined during payment authorization. Yet up to 70%... View Article
Trust: The Future of Business
July 18, 2019 1:40 pmCreate ways to reconnect with lost customers. Trust is essential, because of the personal nature of how we interact with firms, and because it is a... View Article
Are You a Voice-of-the-Customer Superhero?
July 15, 2019 5:53 amFrom the increase in e-commerce and mobile shopping, to the explosion of omnichannel, retailers face declining customer loyalty in a competitive market space—making the customer experience... View Article
How successful retailers build resilience in tough times
July 13, 2019 10:26 amGuest content by Eleanor Winn, Director, Digital Sourcing, ISG. It comes as no surprise to me to read that while retail sales continue to grow, retailers... View Article
Why luxury retail must be personal and global
July 10, 2019 6:19 amGlobal luxury shoppers today expect a frictionless, personalized service. Retailers and brands with global retail management and POS systems can provide a consolidated view of operations... View Article
Episerver Releases Consumer Survey Results Highlighting Cross-Channel Preferences and Personalization
July 6, 2019 3:41 amThe number of consumers indicating they conduct research with voice-assisted devices such as Amazon Echo and Google Home has increased 83 percent year over year according... View Article
Fast and Frictionless: Shopper’s top tech picks provide speed and simplicity in-store
June 26, 2019 8:11 am55% of consumers said they’d rather shop elsewhere if free Wi-Fi wasn’t available. 56% of shoppers say difficult-to-use self-service devices will cause them to abandon their... View Article
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