Webinar : Weds 10 June : Future Proofing Customer Contact
June 5, 2020 12:20 pmTTEC :: Enable always-On CX for the always-connected customer :: 10 June 2020, 2pm BST (UK). Businesses need a strategy that not only needs to support... View Article
TTEC :: Enable always-On CX for the always-connected customer :: 10 June 2020, 2pm BST (UK). Businesses need a strategy that not only needs to support... View Article
Tracking occupancy levels live is vital to keep customers and staff safe, and to demonstrate that social distancing requirements are being adhered to. Springboard’s PedBox delivers... View Article
It’s 5x more expensive to acquire new customers than to keep existing ones. Increasing customer retention by 5% can increase company revenue by 25-95%. Highly engaged customers... View Article
When it comes to your payroll, it’s always better to have insight rather than hindsight. Payroll is evolving from an admin heavy, functional department to an... View Article
As the industry continues to navigate forward in this unprecedented situation, you’re likely facing a multitude of changes that need to happen rapidly involving staff, inventory,... View Article
Booths’ selection supports the company’s strategic advancement into automation and marks Logile’s expansion into the United Kingdom. Logile, Inc., leading store planning, execution and workforce management... View Article
Guest post: By Heidi Birkin, Head of Marketing, Deputy – The infection rate has reduced, but not disappeared.. The country is itching to get out of... View Article
Navigating the rough waters of today’s economy presents a major challenge for organizations of all sizes. In these difficult times, any sort of assistance in improving... View Article
Despite many UK shops now expected to reopen on 15 June, the COVID-19 crisis is driving a new wave of online consumers as two in five... View Article
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