A new study has found that less than half of websites and email channels are able to answer basic customer service questions. The 2011 UK Multichannel Customer... View Article
Research by the Carbon Trust has revealed that the number of shoppers prepared to shun brands that fail to display carbon footprint labels on products has... View Article
Ebay has appointed Amanda Metcalfe as director of fashion inventory and assortment. Metcalfe joins Ebay from the designer discount fashion e-tailer Cocosa.com where she was marketing... View Article
Calzedonia, the Italian hosiery and swimwear retailer, is looking to enter the UK by opening six stores in London. It is also said to be considering... View Article
Figures released today by the Office for National Statistics showed that retail sales fell 1.4% in May. The ONS said the figures were worse than analysts... View Article
A report which looks at the top developing countries for global retail expansion has found that UK retailers may be missing out on opportunities for growth... View Article
Prepaid contactless wristbands were used for the first time in the UK last weekend at the Isle of Wight Music Festival. Distributed to people in the... View Article
Retail sales in Scotland were down 1.1% in May, compared to a 2.4% increase in the same month last year according to figures released by the... View Article
Ebay has revealed that sales of tablet computers and accessories on its UK site have increased ten-fold over the past year and have overtaken traditional desktop... View Article
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