Retail customers face email black hole
December 6, 2012 11:48 amA new study has found that just 48% of retailers could successfully answer basic questions sent by customers via email. The 2012 Eptica Multichannel Customer Experience... View Article
General Merchandise News
M&S extends Shwopping scheme to businesses
December 6, 2012 11:11 amMarks & Spencer is extending its Shwopping clothes recycling campaign into workplaces by launching a dedicated service for businesses. From next year, the retailer will work... View Article
Sir Philip Green sells 25% stake in Topshop
December 6, 2012 10:34 amSir Philip Green, the owner of the Arcadia fashion group, has sold a 25% stake in Topshop and Topman to US private equity firm Leonard Green... View Article
Mulberry sales on the rise after first half profits fall
December 6, 2012 10:02 amMulberry said the outlook for the second half of its financial year looks encouraging as retail sales rise despite a 36% fall in first half profit.... View Article
BRC-Nielsen shop price index for November 2012 reveals food price inflation increases
December 5, 2012 11:01 amOverall shop price inflation rate is the same as October’s but food price rises are accelerating Overall shop price inflation was unchanged at 1.5% in November.... View Article
Retail sales rise modestly in November
December 4, 2012 8:50 amUK retail sales saw a modest rise in November as consumers adopted a cautious approach to Christmas gift buying, a survey by the British Retail Consortium... View Article
Shopper footfall shows signs of improvement ahead of Christmas
December 4, 2012 8:43 amRetail footfall levels showed signs of improvement in November despite heavy rainfall in many parts of the country, figures released by Ipsos Retail Performance have revealed.... View Article
B&M Bargains sold to US private equity firm
December 4, 2012 8:43 amDiscount retailer B&M Bargains has been sold to US private equity firm Clayton, Dubilier & Rice in a deal which will see Sir Terry Leahy, the... View Article
Debenhams opens first store in Bulgaria
December 4, 2012 8:43 amDebenhams has opened its first department store in Bulgaria as it looks to establish its brand in a strategically important market for its European expansion. The... View Article
