Commentary by Liz Parry, Strategic Account Director at Teleperformance UK. New research by the consulting experts Deloitte suggests that an enormous chunk of the UK workforce... View Article
The equivalent number of full-time jobs in the retail sector edged down 0.2% in the fourth quarter of 2015 compared with the same period last year.... View Article
New figures have revealed that UK consumer confidence has remained upbeat in January. GfK’s latest Consumer Confidence Barometer shows that the main headline index increased by... View Article
Amazon has expanded its Prime Now fast delivery service to Prime members in Liverpool and the surrounding areas including Birkenhead, Warrington and Wigan. The service, which... View Article
Ocado has announced a series of changes to its board composition in line with its succession plans. The online supermarket has appointed Andrew Harrison, deputy chief... View Article
New figures have shown that vacancy rates across UK shopping centres dropped for the third consecutive quarter at the end of last year. The data from... View Article
Specsavers has been named as the number one high street retailer for customer satisfaction in the UK in a new survey. The biannual UK Customer Satisfaction... View Article
Groceries Code Adjudicator Christine Tacon has told Tesco to make significant changes to the way it works with suppliers after finding that the supermarket breached the... View Article
Commentary by Matt Sims, Teleperformance The UK Institute of Customer Service recently released the January 2016 UK Customer Satisfaction Index. This research is updated twice a... View Article
