Moving Beyond the Customer Experience
April 6, 2016 2:00 pmHave we moved beyond the term CX to describe Customer Experience? I’m starting to think that 2016 is surely the last year when we can keep... View Article
Have we moved beyond the term CX to describe Customer Experience? I’m starting to think that 2016 is surely the last year when we can keep... View Article
Topps Tiles increased its like-for-like sales by 4.7% in the first half of its financial year after like-for-like sales rose by 4.9% in its second quarter.... View Article
Mamas & Papas has launched a new concept store at the Westfield London shopping centre which is designed to attract millennials. Designed by Dalziel & Pow, the... View Article
Greeting cards retailer Card Factory has seen its full year pre-tax profit almost double as it continues to expand its store portfolio and grow its market... View Article
New figures on the grocery market have revealed that an early Easter helped supermarket sales to edge up 1.1% in the 12 weeks ending 27 March... View Article
The Frenchgate shopping centre in Doncaster has announced that a number of retailers are to refit or upsize their stores. JD Sports is to relocate to... View Article
The White Rose shopping centre in Leeds has named Steven Foster as its new general manager. Foster has joined the Land Securities operated centre from Manchester... View Article
Poundland has completed a significant technology rollout which has enabled all of its UK and Ireland stores to accept payment by contactless and Apple Pay. The... View Article
John Lewis has opened applications for JLAB 2016, its startup accelerator programme. Now in its third year and run in association with the retailer’s innovation partner... View Article
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