The Co-operative Group has appointed Alan Williamson as head of marketing for its electrical business. Previously digital director at Netflights.com, Williamson has also held marketing and... View Article
High street fashion brand H&M is to open a 35,000 square foot regional flagship as part of plans to upsize at the Queensgate shopping centre in... View Article
The entire Customer Service industry is now at an inflection point. Over the past half-decade the customer journey has dramatically changed. Customers started taking control of... View Article
The British Retail Consortium has confirmed that Whitbread and DFS chairman Richard Baker will take the reins as chair of the retail industry trade association in... View Article
Comfort footwear brand Hotter has appointed Victoria Betts as its first omni-channel director as it continues its expansion across all retail platforms. In a further appointment,... View Article
Administrators for the My Local convenience chain have confirmed that they have sold 26 of the former stores thereby saving 372 jobs. The 26 stores across... View Article
John Lewis said its customers got into the swing of summer last week with sales rising by 3.8% year-on-year. Fashion was the strongest performing category, finishing... View Article
SPAR International is partnering with Max Group to open its first stores in Mongolia. The partnership, which will see up to 60 SPAR branded multi-format stores... View Article
A new study has found that 89% of all UK retail sales in 2015 touched a store through either physical sales, click & collect or online... View Article
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